Ship Powerbook Out Again, but Good Service From Apple

Posted by richard Sun, May 23 2004 16:56

We had to ship the powerbook out again. This past week we took the powerbook to the local Apple Store and they tried to fix our latch not latching problem. Well, they were able to get it to latch, but the problem was the lid didn't line up with the base. Basically, they said we needed a new base and lid.

Today we took it to the store to have it shipped out for repair. Hopefully it won't take too long. Let me say that the guys at the store did a great job and I have been pleased with their level of service.

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Why not telecommute?

Posted by richard Thu, May 13 2004 22:02

With the number of tech jobs available to today, many of them are good candidates for telecommuting. Unfortunately, companies, like the one I work for, do not take advantage of the possibility. With good planning on the part of the company, it could decrease expenses incurred (office space, phones, etc) and increase the happiness of employees. Ok, I realize that companies might have to make some arrangements for employees who must come into work for meetings, etc. Maybe there could be a general room with temporary cubes where employees could bring their notebooks and get online. With today's gas prices rising, it makes it an even more appealing opportunity for employees. Anyway, just some thoughts I was thinking on the drive home.

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Waiting to have the Powerbook Fixed

Posted by richard Mon, May 10 2004 22:37

We are waiting to have the Powerbook fixed again. This time we didn't have to send the Powerbook back to Apple to have the latch fixed. The only problem is we have been waiting over 2 weeks to have the latch part delivered to the Apple store so they can fix it. Hopefully it will come soon.

I also had the remote go bad on my iPod. I am beginning to wonder about the reliability of Apple products. Luckily, it is still under warranty and they replaced the part.

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